Delivery Information




Delivery Period

Delivery Charges



United Arab Emirates (UAE)

1 to 2 working days

Free UAE Shipping for ALL orders

AED 5 applies for all Cash on Delivery orders.

Please refer to the list of non-delivery areas below.


GCC (Saudi Arabia, Qatar, Kuwait, Oman & Bahrain)

1 to 3 working days

Delivery to areas outside the UAE are solely based on Shipping Rates to the Shipping Address. 
Delivery Charges are calculated at the time of Check Out once the Shipping Address is filled in.


Middle East

2 to 3 working days



Please note:

Within the UAE, we offer delivery to all the major metropolitan areas. Unfortunately, there are a few locations in the UAE where we are unable to deliver to. Please find the list of these locations below:

Non-Delivery Areas in Abu Dhabi vicinity:

Musaffah, GAMCO (Gulf Aircraft maintenance co), Airport terminal 1, After airport site office, Al bahia, Al Khatam, Al Khazna, Al Raha, Al Rahba, Al Saad, Al Samha, Al Sila, Al Watba, Areas starting with telephone number 51******, Bainoona, Baniyas, Beda Zayed, Buhasa, Ghayati, Habshan, Jabel Dhana, Journ ya Four, Liwa, Madinat Zayed City, Mafraq, Mirfa, Mohd Bin Zayed City, Ruwais, Sahamah, Sila, Suwehan, Tarif, Taweelah, Yahar, Asab, Yas Island, Gandoot,Sir Baniyas,Guwaifath,Das Island,Musaffah-ICAD City 2,Al Wagan, Al Hayer, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp) ,

Deliveries cannot be made to islands that come under Abu Dhabi jurisdiction, all security controlled zones and defense areas

Non-delivery areas in Al Ain/Ajman/ Umma Al Quwain/ Fujairah/Ras Al Khaimah vicinity:

Al Wagan, Al Hayer, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp) , Adan, Al jeer, Shamm, Khath, Burairath, Siji Al Hail (crushers/dusan site) , Shahma residential area (Dhaid).

If your address falls under any of these areas, please contact us on 

If you place an order on a Friday, Public Holiday or Bank Holiday, your order will be dispatched the next working day. 
Once your order has been dispatched, we are unable to make any address amendments. A signature to confirm receipt of the order is required upon delivery. 
If you are unable to sign for it yourself, please be sure to entrust someone to sign on your behalf.

For all deliveries, you are solely responsible for any and all import duties and clearance fees (where applicable) of that country. All items shipped to international customers do not include VAT.

Multiple shipments will be dispatched as per the order. Each order will be shipped separately as soon as the order is placed. If you would like to combine several orders to be shipped together, please get in touch with Customer Service through or +971 56 4848310

Multiple shipments may result in multiple postings to the cardholder's monthly statement.

Konfidenz will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.